DrCatalyst

  What Causes The Healthcare Facilities To Embrace Remote Billing? The healthcare organizations provide critical care to the sick patients and receive compensation for their services. Medical billing is a very important process that ensures that the system works smoothly in the medical facility. This is the process by which health care facilities submit and track claims to health insurers to receive payment for services rendered. Medical billing translates a healthcare service into a claim. Strangely enough, regardless of size and capacity, most healthcare facilities find the billing process very demanding and tedious. Medical billing takes a lot of time, which can be used to solve more pressing problems, such as patient care and other administrative tasks. The process of finding and training the right candidates to manage the billing and coding job can also be time consuming and challenging. If the claims are found to be processed incorrectly, this can give a negative image to t...

  Top 5 Training Tips For Medical Front Desk Personnel Regardless of the size or specialization of your healthcare practice, how your medicalfront desk personnel interacts with patients will decide whether or not they return to you or go elsewhere. In many ways, your team is the face of your healthcare practice, and patients look to them for help anytime they need it. One bad customer service experience has the ability to derail years of hard work acquiring and maintaining patients. Not to mention the damage it may cause to your internet reputation and financial situation. Front-desk employee training suggestions – 1. The patient is always right is the first rule of front desk worker training. True, the patient is not always correct. It will, however, help if your staff ensures that patients leave feeling satisfied. People don't want to haggle and argue with customer service representatives, nor do they want to feel like they "lost" in their interactions with the...

  Top 5 Ways To Boost Medical Office Front Desk Efficiency One of the most important aspects of a successful medical practice is the efficiency of your medical office front desk . If you regularly see lines of patients, hear verbal complaints, or simply feel like you have too many people working at the desk – yet still aren't achieving results – one or more of these tactics may be able to help. 5 Ways to Boost Front Desk Productivity 1. Patients who are about to become pre-resisters : Pre-registering patients guarantees that documentation is completed prior to the visit, whether you utilize email, a patient portal, or even the old-fashioned post office. You eliminate bottlenecks and excessive wait times at your front desk by instructing patients to arrive with completed documentation. This also ensures that your appointments go as planned. 2. Outsource Appointment Calls : If you receive a significant volume of appointment calls, engaging a contact center to handle them aut...